Privacy Policy

Privacy Policy

Greywyn Legal & Co.

1. Introduction

This Privacy Policy explains how Greywyn Legal & Co. ("we", "our", or "us") collects, uses, stores, and protects your personal data when you visit our website www.greywynlegal.co.uk, contact us, or engage our services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Greywyn Legal & Co.
A private paralegal and legal consultancy firm
Website: www.greywynlegal.co.uk
Email: support@greywynlegal.co.uk

3. What Information We Collect

We may collect and process the following categories of personal data:

a. Information you provide to us:

Name

Email address

Telephone number

Postal address

Any information provided when contacting us or using our services

Payment or invoice details (if applicable)

b. Information we collect automatically:

IP address

Browser type and version

Device type

Usage data (e.g., pages visited, time spent)

4. How We Use Your Information

We use your data for the following purposes:

To respond to enquiries

To provide and manage our services

To communicate with you regarding services, appointments, or updates

To comply with legal obligations

To improve our website and services

For marketing (with your consent)

We do not sell your personal data to any third parties.

5. Lawful Basis for Processing

We process your data under one or more of the following legal bases:

Contractual necessity – where data is required to fulfil a contract or service request

Legitimate interest – to operate and improve our services

Consent – for optional marketing communications

Legal obligation – to comply with regulatory or legal requirements

6. How We Store and Protect Your Data

We take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.

Data is stored securely on encrypted devices or GDPR-compliant platforms.

We limit access to your data to those who need it for legitimate business purposes.

7. Data Sharing

We may share your personal data with:

Trusted service providers (e.g. website hosting, email systems, CRM tools)

Legal or regulatory authorities when required by law

Professional advisers (e.g. accountants, consultants)

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

8. Cookies

We may use cookies or similar technologies to enhance your browsing experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. For more information, please view our Cookie Policy [link or section].

9. How Long We Keep Your Data

We retain personal data only for as long as necessary:

For the purposes described in this policy

To comply with legal and regulatory obligations

To resolve disputes and enforce agreements

You may request deletion of your data at any time (see Section 11).

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data ("right to be forgotten")

Object to or restrict certain types of processing

Data portability (receive your data in a portable format)

Withdraw consent (where processing is based on consent)

To exercise any of these rights, contact: support@greywynlegal.co.uk

11. Marketing Communications

We may contact you with updates or offers relevant to our services, only where you have opted in. You may opt out at any time using the unsubscribe link in our emails or by contacting us directly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Children’s Data

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Greywyn Legal & Co.
Email: support@greywynlegal.co.uk

If you're unhappy with how we’ve handled your data, you have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk